Effective date: March 2026
Book By Text is operated by Genser Group LLC, a U.S.-based company located in Maryland, United States. This page explains how customers opt in to receive appointment-related SMS messages through businesses using Book By Text.
Customers opt in to receive SMS messages from businesses using Book By Text by texting the business’s publicly advertised booking number.
The booking number may appear on:
When a customer sends the first message to the booking number, they initiate the conversation and consent to receive automated SMS messages related to appointment scheduling and customer service.
Customer texts:
Hi
System response:
Hi — thanks for texting Bella Salon booking.
This service is powered by Book By Text, the automated appointment assistant for Bella Salon.
Reply:
1 – Book
2 – Reschedule
3 – Cancel
4 – Hours
Reply STOP, END, or UNSUBSCRIBE to opt out.
Reply HELP for assistance.
Message & data rates may apply.
Message frequency varies based on appointment activity.
Customers may opt out at any time by replying:
Customers may request assistance by replying: